Action Names

Use this page to enter the action name and select the type of action.

Name:

Enter a descriptive name for an action (for example, Start Call DB, Stop Call DB, and so on). If you use a Force and a non-Force version of the commands, it may be helpful to name the commands accordingly. This name appears as an Alerting Action, Disconnected Action, or a Transfer Action.

Type:

Select the type of action from the drop-down list. The options are 'DDE', 'Custom Screen Pop', and 'Web Browser Screen Pop'.