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Edit a Time Off Request

Requirements: Only users with the appropriate licenses and configuration settings can work with time-off requests in the CIC client. For more information, see Interaction Optimizer.

You can make changes to a pending time-off request. You cannot edit an approved or denied time-off request.

To edit a time-off request:

Do one of the following:
- From the Optimizer menu, select Time Off Requests.
- From the My Schedule view toolbar, click the Time Off button.

Result: The Time Off Requests List dialog box appears.

In the Time Off Request List dialog box, do one of the following:

- Double-click the selected time-off request.
- Select a pending time-off request and click the Edit button.

Result: The Time Off Request dialog box appears.

Make any necessary changes.

Tip: For detailed instructions on entering information in the Time Off Request List dialog box, see Submit a Time-Off Request.

Do one of the following:
- Click the OK button.

Result: The changes made to the time-off request are saved.

- Click the Cancel button to undo any changes made.

Result: Any changes you made to this time-off request are discarded and it reverts to its last saved version.