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Interaction Desktop Help
Numerically Sort Account Codes
You can sort your list of available account codes numerically. This makes it easier for you to search for the appropriate account code to assign to your current interaction.
Note: There are several places in the CIC client where you can assign an account code to an interaction. For more information, see Working with Account and Wrap-Up Codes.
To numerically sort your account code list:
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In the Configuration dialog box, select the General node.
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In the General properties details pane on the right, select the Sort account codes by account number check box.
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Click OK to save your changes.
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