• Contents

Pick Up a Call from an Orbit

Requirements: See Pickup.

You can pick up a call from an orbit from any station.

To pick up a call from an orbit:

  1. Click the Orbit Queue view.

  2. Do one of the following:

    • Right-click a call in the orbit queue and choose Pickup from the menu that appears.

    • Select the call then click the Pickup button.

Result: You are now connected to the call.

Tip: You can also use a Polycom phone configured as SIP station to park a call on orbit. For more information, see the Polycom® SoundPoint® Quick Reference Cards available in the PureConnect Documentation Library.

Related Topics

Introduction to Queues

Orbit Queues

Park a Call on Orbit