View Members of a Workgroup

You can view the members of a workgroup and their statuses.

Note: For information on adding a workgroup directory view to your CIC client interface, see Add or Close Views.

Result: The members of the workgroup directory and their statuses are displayed.

To call a workgroup member:

Double-click the member’s name.
Right-click the member and select Dial Default Number or other Dial option from the menu that appears.
Click any phone number in the row for the member.