Interaction Recorder Policy Editor Help
About Interaction Recorder Policy Editor
Policy Editor is a single, simple, user interface for creating Interaction Recorder policies that manage recordings. Policy settings for recordings include: What are the interactions to be recorded; Where recordings are stored and archived, and how long they are retained; and Who can access, play, score, export, and archive recordings.
Use Policy Editor to create:
Initiation policies for determining What interactions are recorded
Retention policies for deciding Where recordings are stored and archived, and how long they are retained
Security policies for managing Who can access, play, score, export, and archive recordings
For more information on creating policies, see:
For more information on using Policy Editor, see About the Policy Editor User Interface.