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Interaction Dialer phone number statistics
Interaction Dialer phone number statistics summarize details for a specific phone number type (for example, home number, office number, fax).
Statistic |
Description |
Attempts |
The total number of times this phone number type has been attempted. |
Attempts Abandoned |
The total number of attempts to this phone number type that have been classified as abandons. |
Attempts Answering Machine |
The total number of attempts to this phone number type that have been classified as answering machines. |
Attempts Busy |
The total number of attempts to this phone number type that have been classified as busy. |
Attempts Fax |
The total number of attempts to this phone number type that have been classified as fax. |
Attempts No Answer |
The total number of attempts to this phone number type that have been classified as no answer. |
Attempts Remote Hangup |
The total number of attempts to this phone number type that have been classified as remote hangups. |
Attempts Rescheduled |
The total number of attempts to this phone number type that have been rescheduled. |
Attempts System Hangup |
The total number of attempts to this phone number type that have been classified as system hangups. |
Contact Rate |
The contact rate for this phone number type. The rate is calculated using the number of contacts and the total number of attempts. |
Contacts |
The total number of contacts that have been made to this phone number type. |
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