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IC Process Tree

The IC process tree is located in the registry at HKEY_Local_Machine\System\CurrentControlSet\ Services\Interaction Center\ProcessTree. Remoco first starts all of the subsystem in Level 1, then Level 2, and so on. Any command line parameters used to start the subsystems are included in the process tree. In this way IC Console starts the subsystems.  The figure below shows the process tree in the Windows NT Registry.

The subsystems are:

Subsystem Name

Executable Filename

Notifier

\I3\IC\Server\NotifierU.exe

FileMonitor

\I3\IC\Server\SwitchoverFileMonitorU.exe

DSServer

\I3\IC\Server\DSServerU.exe

IonNotifier

\I3\IC\Server\notifierserver-w32d-1-1.exe

ClusterConnector

\I3\IC\Server\ClusterConnectorU.exe

Mail Account Monitor

\I3\IC\Server\MailAcctMonU.exe

SwitchoverService

\I3\IC\Server\SwitchoverU.exe

Transaction Server

\I3\IC\Server\TranServerU.exe

AdminServer

\I3\IC\Server\AdminServerU.exe

AccServer

\I3\IC\Server\AccServerU.exe

Compressor Manager

\I3\IC\Server\CompressorManagerU.exe

DataManager

\I3\IC\Server\DataManagerU.exe

DSSink

\I3\IC\Server\DSSinkU.exe

HostServer

\I3\IC\Server\HostServerU.exe

IPDBServer

\I3\IC\Server\IPDBServerU.exe

Mrcp Subsystem

\I3\IC\Server\mrcpsubsystemU.exe

Post Office

\I3\IC\Server\PostOfficeServerU.exe

Prompt Server

\I3\IC\Server\ininpromptserverU.exe

Provision Server

\I3\IC\Server\ProvisionServerU.exe

Reco Subsystem

\I3\IC\Server\RecoSubsystemU.exe

Screen Recorder Control Server

\I3\IC\Server\ScreenCapControlServerU.exe

VXIHostServer

\I3\IC\Server\VXIHostServerU.exe

Client Services

\I3\IC\Server\ClientServicesU.exe

Feedback Server

\I3\IC\Server\surveyserviceU.exe

Optimizer Server

\I3\IC\Server\OptimizerSvrU.exe

Recorder Server

\I3\IC\Server\IRServerU.exe

Resource Broker

\I3\IC\Server\rbserver-w32d-1-1.exe

Tracker Server

\I3\IC\Server\TrackerSvrU.exe

WebPortal Server

\I3\IC\Server\iwp_serverU.exe

AcdServer

\I3\IC\Server\AcdServerU.exe

OCS Presence Synchronizer

\I3\IC\Server\OCSPresenceSynchronizerD.exe

OutOfProcCustomDLL

\I3\IC\Server\OutOfProcCustomDllU.exe

Session Manager

\I3\IC\Server\SessionManagerU.exe

TsServer

\I3\IC\Server\TsServerU.exe

AlertServer

\I3\IC\Server\AlertServerU.exe

EMS Server

\I3\IC\Server\EMSU.exe

FaxServer

\I3\IC\Server\FaxServerU.exe

FileRouter

\I3\IC\Server\FileRouterU.exe

IpServer

\I3\IC\Server\IpServerU.exe

RCCServer

\I3\IC\Server\RCCServerU.exe

SMSServer

\I3\IC\Server\SMSServerU.exe

StatServer (StatServer for workgroup-related statistics)

\I3\IC\Server\StatServerWorkgroupU.exe

StatServerAgent  (StatServer for agent-related statistics)

I3\IC\Server\StatServerAgentU.exe

VPIM Receiver

\I3\IC\Server\VPIMRecvU.exe

WebProcessor

\I3\IC\Server\WebProcessorU.exe

IP

\I3\IC\Server\IPU.exe

Process Automation Server

\I3\IC\Server\ProcessAutomationServerU.exe