Contents

(Graph) International Remote Number Logical Component One Report

This graph shows the exchanges dialed, and the duration of calls to those exchanges within the specified area codes. This is the international version of the Area Code Graph report. It can be useful if you need to analyze outbound call volume to specific geographic areas. IC sorts this graph by country code and then by exchange.

Parameters

You specify a range of LoComp 1 codes (enter a "-" (dash) for a null value), country codes, site IDs, and date times to include in the report. You can specify if you want to see detail or summary and if want to print the graph.

Report Log Tables	Interaction Administrator Unique Report Identifier
CallDetail	GRAPH_CALL_REMOTE_NUMBER_LOGICAL_COMPONENT_1

Sample report

Click on the image below to view a sample of this report.

Graph Element	Report Field or Value	Field or Value Description
Country Code	RemoteNumberCountry	The country prefixes dialed within the specified code and date ranges.
LoComp1	RemoteNumberLoComp1	The region or area codes dialed within the specified area code and date ranges.
Total Duration	Sum(CallDurationSeconds)	The sum of CallDurationMinutes of outbound calls placed within the specified region or area code.
Total Calls	Count of RemoteNumber	The count of the number of outbound calls placed within the specified region or area code.
Average Duration	Sum(CallDurationSeconds) / Count(ConnectedDate)	The average amount of time of outbound calls placed within the specified region or area code.
Number of Calls (horizontal)	Count of calls	The calls are listed on this axis.
Number of codes (vertical)	Count of the codes	The codes are listed on this axis.

Record selection criteria:

{CallDetail.CallDirection} = "Outbound" and

{CallDetail.ConnectedDate} in {?StartDateTime} to {?EndDateTime} and

/ / {CallDetail.RemoteNumber} in {?StartCode} to {?EndCode} {CallDetail.RemoteNumberLoComp1} in {?StartCode} to {?EndCode} and

{CallDetail.RemoteNumberCountry}in {?StartRemoteNumberCountryCode} to {?EndRemoteNumberCountryCode} and

{CallDetail.SiteId} in{?StartSiteId} to {?EndSiteID}