Interoperability Testing with a Third Party Vendor

In addition to existing tests and certifications with third-party vendors, Genesys completed interoperability tests and certifications for the following third-party products to validate support for CIC 4.0 SU2:

• SQL Server 2012 with CIC 4.0.

• Polycom VVX 500.

• Cisco Unified Communications Manager Express (CUCM Express) for CIC 3.0 and CIC 4.0.

• Cisco Unified Communications Manager T.38 Faxing.

• VMware View 4.6. Testing was performed on the mainstream client-side application to ensure functionality in a VMware View 4.6 environment.

Detailed information is available at http://testlab.genesys.com/.