Interoperability Testing with Third-party Vendors

In addition to existing tests and certifications with third-party vendors, Genesys completed interoperability tests and certifications for the products described in the following sections, as part of Interaction Center 4.0 SU4.

Detailed information is available at http://testlab.genesys.com.

Microsoft Exchange 2013

Interaction Center supports Microsoft Exchange 2013 using the EWS connector.

GroupWise 2012

Interaction Center supports Novell GroupWise 2012.