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Single Sign-On for Icelib based applications

Interaction Center architecture now supports single sign-on (SSO) capability for authentication through IceLib-based applications like Interaction Client .NET Edition and IC Business Manager. The SSO functionality is based on SAMLv2 and can be used to authenticate to a Microsoft Active Directory by installing ADFS on the domain.

SSO is supported with ADFS and other SAMLv2-based identity providers using Integrated Windows Authentication.