Usage-based Pricing for Speech within CaaS

CIC 2016 R2 introduces a change to pricing for speech offerings. You can still choose to purchase persistent ports, however two new options based on reported usage are now available.

• Price per minute
  With this option, the system tracks the usage of speech and converts that into a time value. You pay for actual usage based on that time.

• Maximum monthly concurrent ports
  This option monitors your call ports and reports on the largest maximum usage. Your bill is based on the port cost multiplied by the number of concurrent ports.

You can use both options with Interaction Speech Recognition or Nuance’s Recognizer speech offerings.