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Interaction Attributes Technical Reference
Eic_RemotePartyType
Eic_RemotePartyType indicates the calling type of remote party. Some versions of CIC return an alphabetic code, while others return an enumerated value. Customers should not change the value of this attribute. It is reserved for use by the system. The table below shows possible values.
Enum |
Code |
Meaning |
0 |
I |
Internal (Intercom) |
1 |
E |
External |
2 |
S |
System |
3 |
"" |
Unknown |