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PureConnect Installation and Configuration Guide
Crystal Report Import Utility
The Crystal Report Import Utility is available from the Utilities and Downloads page. It is a an easy-to-use wizard for importing a new crystal report into the system using an .rpt file and user-friendly forms, run from IC Business Manager. This eliminates the need to manually add a crystal report through Interaction Administrator using XML editing to populate the necessary metadata. For more information, see the Crystal Report Import Utility Technical Reference. The posted download supports CIC 2015 R2 and later.

