About the Crystal Reports Import Utility

The Crystal Reports Import Utility allows you to import a Crystal Report Template (RPT) and to configure it to run in Interaction Reporter in IC Business Manager.

Download and install the Crystal Report Utility

First, download the Crystal Reports Import Utility from:

https://my.inin.com/products/cic/Pages/Utilities-Downloads.aspx

And run the Crystal Report Import Utility setup wizard to install the Crystal Reports Import Utility.