CIC Location to PureCloud Site Associations (1 of 6)

This panel of the CIC web-based phone wizard associates CIC Locations with PureCloud Sites. This mapping enables the users assigned to the CIC Location to use CIC web-based phone.

Note:
The PureCloud Site must include a PureCloud Edge device to facilitate WebRTC communications.

CIC Location

Select an existing CIC Location for which you want to use CIC web-based phone.

Important!
Users in CIC Locations that are not mapped to PureCloud Sites cannot use CIC web-based phone.

PureCloud Site

Select an existing PureCloud Site to associate with the selected CIC Location.

Create Mapping

Select this button to associate the selected CIC Location with the selected PureCloud Site.

Important!
The CIC web-based phone feature requires that you map at least one CIC Location to a PureCloud Site. If you do not map at least one CIC Location to one PureCloud Site, you cannot use CIC web-based phone.

Map list

This list box displays existing mappings between CIC Locations and PureCloud Sites.

Remove Mapping

Select this button to remove the currently-selected, existing mapping in the Map list.

When you have finished mapping CIC Locations to PureCloud Sites, select the Next button to continue to the next panel of the CIC web-based phone wizard.

Tip:

To remove all existing mappings between CIC Locations and PureCloud Sites, ensure that no entries are specified in the CIC Location and PureCloud Site list boxes.  Then, select the Next button.

The wizard, then, displays the PureCloud Edge Tie Lines dialog box, bypassing the Select PureCloud Edge Devices and Select Local NIC dialog boxes.  The PureCloud Edge Tie Lines dialog box displays the lines that the wizard will remove from the configuration.  Select the Next button to continue with the removal of those items.

Related topics

Select PureCloud Edge Devices

Select Local NIC

PureCloud Edge Tie Lines

PureCloud Edge Line Groups

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