Support and Downloads

Links to common PureConnect support questions, troubleshooting tips, workarounds, along with utilities and downloads for administrators. Links with a padlock require you to log in to the CIC support site.

For PureConnect (CIC) and PureConnect Cloud (CaaS) Technical Support contact information, see the My Support, Contact Us page. For answers to common questions, see the My Support, Frequently Asked Questions page. To open a support ticket, log in to the Customer Care Portal.

Links to files and utilities