Gets the duration of the Interaction as of the time it joined a workgroup queue (using WorkgroupQueueTimestamp and DisconnectionTime).
TimeInWorkgroupQueue is only available when WorkgroupQueueTimestamp, DisconnectionTime and State are being watched.
Namespace: ININ.IceLib.InteractionsAssembly: ININ.IceLib.Interactions (in ININ.IceLib.Interactions.dll) Version: 0.0.0.0 (22.3.0.218)
Syntax
C# |
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public TimeSpan TimeInWorkgroupQueue { get; } |
Visual Basic |
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Public ReadOnly Property TimeInWorkgroupQueue As TimeSpan Get |
Field Value
The duration.Remarks
This is a helper that returns the duration from the WorkgroupQueueTimestamp until either the DisconnectionTime (if disconnected) or the current time (if connected).
Note |
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Accessing this property before a watch is started which includes this property raises a NotCachedException. A watch must be started first. For more information on watches see How Watches Work. |
Exceptions
Exception | Condition |
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ININ.IceLib..::..NotCachedException | The associated attribute is not being watched. |
Version Information
Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 SU 1 and beyond.
For 4.0, supported for IC Server version 4.0 SU 1 and beyond.