Gets the duration of the Interaction as of the time it joined a workgroup queue (using WorkgroupQueueTimestamp and DisconnectionTime). TimeInWorkgroupQueue is only available when WorkgroupQueueTimestamp, DisconnectionTime and State are being watched.

Namespace: ININ.IceLib.Interactions
Assembly: ININ.IceLib.Interactions (in ININ.IceLib.Interactions.dll) Version: (


public TimeSpan TimeInWorkgroupQueue { get; }
Visual Basic
Public ReadOnly Property TimeInWorkgroupQueue As TimeSpan

Field Value

The duration.


This is a helper that returns the duration from the WorkgroupQueueTimestamp until either the DisconnectionTime (if disconnected) or the current time (if connected).

Accessing this property before a watch is started which includes this property raises a NotCachedException. A watch must be started first. For more information on watches see How Watches Work.


ININ.IceLib..::..NotCachedExceptionThe associated attribute is not being watched.

Version Information

Supported for IC Server version 2015 R1 and beyond.
For 4.0, supported for IC Server version 4.0 SU 1 and beyond.

See Also