The InteractionAttributeName type exposes the following members.
Fields
Name | Description | |
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AccountCodeId | The ID of the account code associated with the interaction. | |
AlertSound | The sound to play when the interaction is alerting. | |
AssociatedProcessDisplayName | The name of the process to which the interaction is associated. | |
AssociatedProcessInstanceId | The ID of the process to which the interaction is associated. | |
CallClassification | The call classification (Local, Long Distance, International, Emergency, etc). | |
CallIdKey | The call ID key of the interaction. | |
CallType | Indicates the call type. | |
Capabilities | The capabilities of the Interaction. | |
ClientMessage | The client message to display. | |
ConferenceId | The InteractionId of the associated ConferenceInteraction. | |
ConsultCallId | When set, indicates the interaction is intended to be the target of a consult transfer. | |
DeallocationSeconds | The number of seconds after the interaction is disconnected until it will automatically be deallocated. | |
Direction | The direction of the interaction. | |
DisconnectionTime | The time when the interaction was disconnected. | |
DisconnectRingNoAnswer | Whether to disconnect on ring no answer. | |
ImmediateAccess | Whether to allow immediate access to the interaction. | |
InitiationTime | The time when the interaction was initiated. | |
InteractionConnectionSegments | A collection of segments of the interaction representing connection to a workgroup. | |
InteractionId | The InteractionId of the interaction. | |
InteractionType | The type of interaction. | |
InteractionUserSegments | A collection of segments of the interaction representing connection to a user queue. | |
Language | The language to use for the prompt. | |
LineQueueName | The unscoped name of the line queue on which the interaction is occurring. | |
LocalAddress | The address of local party (telephone number, IP 'dot' address, etc). | |
LocalId | The displayable address of local party (formatted telephone number, IP address, etc). | |
LocalName | The user-friendly name of the local party. | |
LocalPartyType | The user-friendly name of the local party type. | |
LocalSecurityLevelRequested | The security level the local endpoint has requested. | |
Log | The log associated with the interaction. | |
Monitors | The monitors on the interaction. | |
MonitorsCombinedCount | The total number of monitors. | |
MonitorType | The type of monitor on the interaction. | |
Muted | Whether the interaction is muted. | |
Notes | The notes associated with the interaction. | |
OrbitQueueName | The unscoped name of the orbit queue containing the interaction. | |
PopApplication | The application that should be popped for the interaction. | |
Private | Whether the interaction is marked as private. | |
Recorders | The recorders of the interaction. | |
RecordersCombinedCount | The total number of recorders. | |
RecordingsAutoResumeTime | The date and time at which the current Secure Recording Pause will expire and recordings will resume. | |
RelatedSnippetRecordings |
The snippet recordings related to an interaction.
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RemoteAddress | The remote address. | |
RemoteId | The ID of the remote party. | |
RemoteName | The name of the remote party. | |
RemotePartyType | The type of the remote party. | |
RemoteSecurityLevelRequested | The security level the remote endpoint has requested. | |
SecurityLevelActual | The actual security level the interaction is using. | |
SecurityLevelViolation | Indicates the security level violation and the reason for the violation. | |
State | The interaction state. | |
StateDescription | The interaction state description. | |
StationEmergencyCustomerLocationDescription | The Station's emergency customer location description. This attribute will only work with InteractionAttributeMonitor and will be set only for calls that have CallClassification set to any call classification with category 'Emergency'. | |
StationEmergencyCustomerName | The Station's emergency customer name. This attribute will only work with InteractionAttributeMonitor and will be set only for calls that have CallClassification set to any call classification with category 'Emergency'. | |
StationEmergencyOutboundAni | The Station's emergency outbound ANI. This attribute will only work with InteractionAttributeMonitor and will be set only for calls that have CallClassification set to any call classification with category 'Emergency'. | |
StationLocationDescription | The Station location description. This attribute will only work with InteractionAttributeMonitor and will be set only for calls that have CallClassification set to any call classification with category 'Emergency'. | |
StationQueueNames | The name(s) of the station queue(s). | |
SupervisorMonitors | The supervisory monitors on the interaction. | |
SupervisorRecorders | The supervisory recorders of the interaction. | |
UserQueueNames | The unscoped names of the user queue(s). | |
WorkgroupQueueDisplayName | The display name of the workgroup queue. | |
WorkgroupQueueName | The unscoped name of the workgroup queue. | |
WorkgroupQueueTimestamp | The time when the interaction was queued for a workgroup. | |
WrapUpAssignments | A collection of wrap up code assignments associated with the interaction. | |
WrapUpCodeId | Obsolete. The ID of the wrap up code associated with the interaction. |