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Phone Status Icons

Phone status icons identify the status of a phone number. The following table lists the phone status icons and their description.

Icon

Description

Valid phone icon

The phone number is valid.

Invalid phone icon

The phone number is invalid. It only appears in the Phone panel, not on the Debtor or Co-debtor tabs.

Unknown phone status icon

The status is unknown. This status is the default when you add a phone number.

Phone number on hold icon

The phone number is on hold and temporarily unavailable.

Related Topics

Maintain an Account Phone Number

Change the Status of an Attempted Phone Contact

Debtor and Co-debtor Information