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Placements and Recalls

You can flag accounts for placement with or recall from outside collection agencies or attorneys. When a user generates placement and recall files using the AIM program, the system includes the accounts that the system flagged for placement or recall in the corresponding files. The system sends the files to the appropriate agencies or attorneys for processing. For more information about AIM, see the AIM documentation. You must have the AIM Place/Recall Functionality Permission to place and recall accounts from within Collector.

The following menu states are available based on the status of the placement or recall.

  • If the AIM Place menu option is visible and available, an outside agency or attorney doesn't hold the account currently.

  • If the AIM Place menu option is visible but not available, the account is pending placement with an outside agency or attorney.

  • If the AIM Recall menu option is visible and available, the account is available for recall from an outside agency or attorney.

  • If the AIM Recall menu option is visible but not available, the account is pending recall from an outside agency or attorney. A pending recall occurs when a user recalls an account manually or when the automatic recall date has passed.

Related Topics

Place an Account With an Agency or Attorney

Recall an Account From an Agency or Attorney

AIM Place/Recall Functionality Permission