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Introduction to Latitude
Latitude is a powerful debt collection and recovery management system that uses the latest technologies, including Microsoft® SQL Server and Avalon Crystal Reports. Latitude by Genesys developed and maintains the entire suite of Latitude products.
The Latitude suite contains a family of products that operate together to manage the debt collection process. This suite is available in a premises-based or hosted environment. Latitude by Genesys developed the software platform on a stable, secure, Microsoft® SQL Server database using Microsoft® .NET development tools. Latitude’s open-ended architecture allows you to customize the software to meet the needs of individual clients.
Need assistance?
If you have questions or need assistance using the software, you can reference the documentation or contact Latitude by Genesys Support.
Documentation
For the latest version of this document and other supporting documentation (such as system requirements), see "Collections" on the Product Information site at: https://my.inin.com/products/Pages/default.aspx.
Support
For the latest information about contacting Latitude by Genesys Support, see the Latitude by Genesys Support Handbook on the Product Information site at: https://extranet.inin.com/products/Latitude10/Pages/Documentation.aspx. https://extranet.inin.com/products/Collector/Pages/Documentation.aspx.
Note: The files on the Product Information site require Adobe® Reader®. You can click a document to open it or right-click a document to download it.