Show Hide

 

Feedback

  • Contents
 

View Your Interactions (PureConnect)

Use the My Interactions tab in the CRM Web Client window to view your interactions, such as requests for assistance.

To view your interactions

  1. In the PureConnect Dialer Agent Interface toolbar, click the Workgroups icon. The CRM Web Client window appears.

  2. Click the My Interactions tab.

CRM Web Client - My Interactions tab

  1. To close the request, click Done.

Related Topics

Request Assistance with a Call (PureConnect)

View a Workgroup Queue (PureConnect)

Dialer Views (PureConnect)