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AIM Help
YGC Options
Use the Options window to specify how AIM handles codes returned in You've Got Claims (YGC) files. You can also use this window to map return messages and payment codes.
Note: The Automation tab is obsolete.
Do the following steps in Latitude and AIM before sending and receiving accounts in YGC format using AIM.
Latitude
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Add law list information.
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Specify your organization's You've Got Claims ID.
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Create the YGC Conflict queue (600 or Clerical queue level) and set it in global settings. For assistance, contact Latitude by Genesys Support.
For more information, see the Latitude documentation.
AIM
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Link the law lists to attorneys on the General tab in the Agencies/Attorneys window. For more information, see Add an Agency or Attorney or Modify an Agency or Attorney.