What's New in WorkFlow Designer

The following Service Updates (SU) introduced changes and enhancements to WorkFlow Designer 12.0:

SU 4

Added "Address Confirmed" system event, which triggers when a user flags an address as confirmed.
Added "Address Updated" system event, which triggers when a user updates an address.
Added "AIM Final Recall" system event, which triggers when a user or the system issues a final recall of an account that a user placed with an outside collection agency or attorney.
Added "AIM Placement" system event, which triggers when a user places an account with an outside collection agency or attorney.
Added "Care Closed" system event, which triggers when a user changes the status of a care record to "closed."
Added "Care Confirmed" system event, which triggers when a user flags a care record as confirmed.
Added "Care Created" system event, which triggers when a user adds a care record to an account.
Added "Care Unconfirmed" system event, which triggers for accounts that a user hasn't confirmed the care record, or a user removed the care confirmed flag.
Added "Care Updated" system event, which triggers when a user updates a care record.

For more information, see System Events.