Transfer a Call

Use the Transfer dialog box to transfer a call to another user, workgroup, or outside phone number.

To transfer a call

1. In the Dialer toolbar, click the Transfer icon.

2. In the box, type the name of a user or workgroup, a user's phone number, or an outside party's phone number. As you type a user or workgroup name, matches from your Directory appear, along with the status. For example, a Phone icon indicates that the user is on a call.

3. Do one of the following:

• To transfer the call without speaking to the recipient first, click Blind. Dialer connects the recipient to the call and disconnects you from the call.

• To speak to the recipient before transferring the call, do the following:

1. Click Consult. Dialer places the call that you are transferring on hold.

2. Do one of the following:

• If the recipient answers and agrees to the transfer, click the Transfer icon again and then click Complete. Dialer connects the recipient to the call and disconnects you from the call.

• If the recipient doesn't answer or doesn't agree to the transfer, click Disconnect. Dialer disconnects the call to the recipient and takes the original call off hold.

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