• Contents

Interaction Fax

Interaction Fax is a stand-alone, desktop application that allows users to send, receive, compose, view, forward, and print faxes from their workstation.

Get Started

Overview of Interaction Fax

Introduction to Interaction Fax Cover Page Editor


Release Notes

Release Notes Web App


Interaction Fax Documentation

Interaction Fax Help

Interaction Fax Cover Page Editor Help



PureConnect Installation and Configuration Guide


Agent Features

Working with Faxes

How to Use Interaction Fax

Menu Commands


Developer Resources

CIC Render Server Technical Reference

Interaction Designer Help

ICWS API documentation


Additional Resources

PureConnect Community

Interaction Fax Self-Help  

Fax Telephony Self-Help