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Interaction Connect Help
Start Follow-me Routing
Requirements: You need the Follow Me Security right to use Follow-me routing in the CIC client.
After you have set up your follow-me routing numbers, you can start follow-me routing by changing your status to Available, Follow-Me. This causes the CIC client to search for you at different telephone numbers. After locating you, the CIC client transfers the call to you at that location.
Note: The CIC client consecutively calls the telephone numbers in the follow-me routing list in ascending order.
To start follow-me routing:
- Set Your Status to Available, Follow-Me.
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