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Interaction Dialer Manager Help
Reschedule callbacks for a specific date and time
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Open the Contact Lists view.
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Select a contact list in the list of entries at the top of the view.
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Select the Scheduled Calls tab.
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Set criterion on the Search expander to select callback records. Click Search.
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Check the Specify Date/Time box.
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Use the date and time selection controls to set a different schedule for the callback.
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Click Run Action.