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Interaction Administrator Help
About Interaction Tracker
Interaction Tracker allows CIC users to view interaction histories between other CIC users or between a CIC user and an outside contact. When you choose to track an individual, the system stores information specific to a person. When users view a detailed record for an individual, they will be able to see a history of their interactions with this individual. Users can narrow down the interaction history by specifying a date range.
Related topics
Configuring Interaction Tracker