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Interaction Administrator Help
Overview of stations
A station represents a workstation, remote station, stand-alone fax, stand-alone phone, or unified messaging entity that is not managed by PureConnect's managed IP phone feature. You configure each station so that CIC can recognize the station and deliver messages to and from it.
Note: For Switch hook stations: If a user is logged into a station, then that user's rights apply and override the station rights. If no user is logged in, the system uses the station rights.
Related topics
Overview of how to add stations
Overview of the default station