Overview of the master administrator rights

Users with master administrator rights have permission to add, remove or change all security rights. Anyone having master administrator rights can view and change everything in Interaction Administrator, and assign or remove all levels of rights for any other CIC account, including others with master administrator rights. All security pages (especially Administrator Access and Access Control) for the Default User, User, Workgroup, and Role containers are visible to master administrators. This is not the case for other accounts without master administrator rights.

Master administrators can grant individual users a range of access rights, which enable them to manage other CIC configuration resources. These rights can be very minimal, such as a user allowed to run Interaction Administrator to change only their own user and station configuration, or perhaps the user and station configurations for the members of a workgroup. In contrast, a master administrator can grant another user rights to create, modify, or delete any other CIC configuration resource in Interaction Administrator, including giving other users a subset of their own administration rights. Master administrators also control the appearance of the Access Control and Administrator Access pages for select users (other users do not have the option to control these pages).

Authorized Master Administrator network accounts

When CIC is first installed, only the designated CIC Administrator account and the account used to run the CIC server Setup program have master administrator rights in Interaction Administrator. The CIC Administrator account is specified during the IC server installation. When you are logged in to the network as either the CIC Administrator or with the account used to run the IC Server Setup program (typically, the network system administrator account), you have Master Administrator rights when you start Interaction Administrator. All other users who start Interaction Administrator will not see the configuration containers in the left window pane unless they are given rights to view and or modify specific configuration entries

Related topics

Assign the master administrator rights

Overview of security for people