Set Up Forced Authorization Codes

To set up forced authorization codes you must enter phone number classifications in a server parameter, and then turn on forced authorization codes by user or by station. You can also turn on this feature by default user in the default user configuration.

Click the Server Parameters Container in Interaction Administrator. Double-click the TollCallClassification server parameter and complete this task.

Server Parameters container

• Enter the phone number classification value or values you wish to require forced authorization codes. You must enter these values exactly as they appear in the phone number classification page in the Phone Numbers container.

To turn on this feature by user follow this step:

To turn this feature on by user, click the Users Container in Interaction Administrator, and right-click the user you wish to modify. Click on the User Rights 2 on the Security tab and complete this task.

Security tab of the User Configuration dialog box

• Check Require Forced Authorization Codes check box to turn on this feature.

Note: You can set up forced authorization codes by default user, by clicking the Default User container in Interaction Administrator, right-click Configuration and select Properties. Complete the same task as above.

To turn on this feature by station follow this step:

To turn this feature on by station, click the Stations Container in Interaction Administrator, and right-click the station you wish to modify. Click on the Station Options tab and complete this task.

Station Rights tab of the Station Configuration dialog box

• Check Require Forced Authorization Code check box to turn on this feature.

Once you have completed these tasks, selected users or stations require forced authorization codes to call specific phone number classifications.