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Interaction Administrator Help
Set extensions for CIC user accounts
Use this page to tell the Add User Assistant how station extensions should be assigned.
I want to skip the automatic assignment of user extensions.
If you select this option, any imported extensions are used.
Automatically assign each user's extension, starting with the specified value
Select this option if you want IC Setup Assistant to automatically generate an extension for each user. You will be able to view the user information once your changes are committed. Enter the Starting Extension. The extensions are incremented by 1.
You might choose this option if you are importing users from an email server, or if you have not entered user extensions in the CSV User List.
Note: If the Enable Regional Dialing option is selected in Regionalization - Location, and a newly created user extension creates an extension conflict, a message is displayed listing duplicate extensions. For later reference when resolving conflicts, click Copy to Clipboard to copy the listing, and then paste the content to a program that supports CSV (like Microsoft Excel).