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Interaction Administrator Help
Genesys Cloud Edge Tie Lines (4 of 6)
This panel of the CIC web-based phone wizard provides a summary of the tie lines that will be created by the CIC web-based phone configuration wizard.
Tie lines are logical circuits that link Genesys Cloud Edge devices to CIC servers without requiring the dialing of a telephone number in E.164 format.
Tie Lines To Be Generated
This box lists the tie lines that the wizard will create on the specified Genesys Cloud Edge devices.
Existing Tie Lines
This box lists any existing tie lines that will not be updated or removed by the wizard.
Tie Lines To Be Removed
This box lists the existing tie lines that the wizard will remove.
If, after reviewing the tie lines changes, you are satisfied with the tie line configuration, select the Next button.
Related topics
CIC Location to Genesys Cloud Site Associations
Select Genesys Cloud Edge Devices