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Interaction Attendant Help
Data from a database
Follow these steps to create a logical expression based upon data retrieved from a database:
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If you have not done so already, open the Expression Type wizard by pressing the Create Logical Expression button on a Logical Transfer node.
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Select Data from a database. Press Next.
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Identify the database query that retrieves the data to be analyzed.
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Select a comparison operator, and then define the value, query result, or call-entered data that the database query result will be compared to.
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Press Finish. When the wizard ends, the result of your expression is displayed in the Expression to Evaluate frame, back on the Logical Transfer form.
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