About Field Descriptions

field descriptions are available for every field that an action can be performed in Interaction Administrator Web Edition. Each procedure topic contains links to the dUser: Advanced Field Descriptionsetail tab's related field description topic. For example, the user advanced tab procedure links to the user advanced tab field descriptions.

The field description topics include:

User Field Descriptions

Workgroup Field Descriptions

Roles Field Descriptions

ACG Field Descriptions

Wrap-up Codes Field Descriptions

Wrap-up Categories Field Descriptions

Account Codes Field Descriptions

Account Codes Settings Field Descriptions