Contents

Roles: Advanced

The Advanced tab information for Interaction Message Store quotas, custom attributes, and history. Click the name of the details tab for field descriptions.

To complete the role's advanced information:

Click the Advanced detail tab to display the details view.
Click Interaction Message Store quotas section expander to display (or hide) the message store quotas section's contents, and complete the following information:
- Click the radio button to select the Storage Size. If Limit to: is selected, use the up and down arrows to set the size or type in the text box, and select the units from the drop-down box.
- Click the radio button to select the Number of Messages. If Limit to: is selected, use the up and down arrows or type in the text box to set the number.
Click Custom Attributes section expander to display (or hide) the custom attributes section's contents, and complete the following information:

- To create a custom attribute, click and type an attribute name. You must also enter a value for the new attribute.

Click History section expander to display (or hide) the history section's contents, and complete the following information:

- View the Created and Modified dates for this workgroup.
- Type or view information in the Notes field for the workgroup.

Save the new role or modified role.

If necessary, the new role or changes made to an existing role can be reverted.