- Contents
Interaction Desktop Help
Status Bar
The status bar has sections that display your current connection state, server name, station name, voicemail indicator and notifications.
1 |
Connection state |
If disconnected, click this section to reconnect. If connected, point to this section to display your CIC User ID, CIC server name, and Session Manager server name. A lock icon indicates that the connection is encrypted. |
2 |
Station |
Displays the name of your currently active workstation or your Remote Number. Note: If
you are using a Dynamic Remote Client Connection, the display
version of your remote telephone number appears here. If you are
using a Configured Remote Station, the phone number entered by
the CIC administrator appears here. Tip: Click this section to change stations. |
3 |
Voice mail indicator |
If you have one or more unheard voice mail messages, this icon is in color. If the icon is dimmed, you do not have any voice mail messages. |
4 |
Show in Mini Mode |
To display the CIC client in Mini Mode, click this control. |
5 |
Notification area |
This scrolling list displays your current notifications. For more information, see Supervisor Client Memos. Tip: Point to this area to display a tooltip that lists all your notifications. |
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