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Interaction Designer Help
Query Queue Type
This tool determines the type of queue (User, Workgroup, or Station).
Inputs
Queue Identifier
The unique identifier for a queue. This is the queue whose type will be determined.
Outputs
Non-Scoped Queue Name
Non-Scoped Queue Name refers to the name of the queue object without the queue type; for example, a phone is referred to as "User Queue:MikeG" (a scoped queue name) and the Non-Scoped name is just "MikeG."
Exit Paths
Station
This exit path is taken if the queue type is Station.
Workgroup
This exit path is taken if the queue type is Workgroup.
User
This exit path is taken if the queue type is User.
Failure
This exit path is taken if the queue type is not of the type Station, Workgroup, or User.