Content Servers view

This view displays content servers statistics that help determine the state of configured Remote Content Servers and Recorder Server.

Add this view

Logon to IC Business Manager if you have not done so already.
Select an existing workspace from the Workspaces tab, or create a new workspace to host the view.
Select New > View from the File menu. The Create New View dialog appears, listing views by category or product. Licensing and station rights determine the availability of selections.
Select Categories from the Group By drop list.
Select the Interaction Recorder view category.
Select Content Servers from the list of views. Click OK. This view does not require parameters to be set.

Right-click in the view to open its shortcut menu.
Select Add/Remove Statistics…
Use the Content Server statistics dialog to change columns displayed in the view.
Click OK.

Right-click the statistic to display the shortcut menu.
Select Help. The description of the statistic appears in the Statistic Help dialog.