Interaction Dialer overall statistics

Interaction Dialer overall statistics summarize Dialer's performance as a whole.

Statistic	Description
Active Agents	The number of agents currently active in Dialer, across all campaigns.
Calls Per Agent	The number of calls Dialer needs to place on average, at this moment, to get a connect.
Calls Per Hour	The number of calls Dialer will place in an hour.
Connected Calls	The number of calls currently connected in Dialer, across all campaigns.
Non-Dialer Calls	The number of non-Dialer calls currently connected to Dialer agents, across all campaigns.
Proceeding Calls	The number of calls currently proceeding in Dialer, across all campaigns.
Total Agents	The number of agents currently logged into Dialer, across all campaigns.