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Interaction Dialer statistics overview

Note: These statistics are only available in Marquee if Interaction Dialer is licensed, installed, and configured.

Interaction Dialer statistics indicate the status and performance metrics of Interaction Dialer. Dialer uses and displays the categories of statistics listed in the following table. Click the category name for details.

Category	Description
Dialer agent statistics	Summarize the activity of a specific Dialer agent.
Dialer campaign statistics	Summarize information that pertains to a campaign or site.
Dialer overall statistics	Summarize Dialer's performance as a whole.
Dialer phone number statistics	Summarize details for a specific phone number type.
Dialer skill statistics	Summarize the details of a specific skill.
Dialer stage statistics	Summarize the activity for a specific Dialer stage.
Dialer wrap up statistics	Summarize the dispositions of Dialer calls.