Tracker Interaction Segment Summary for Admin Report

This report displays a detailed segment summary report for all users.

Parameters

This report contains 25 reporting parameters, such as Organization, Conference ID, Incident ID, IAddress, How Ended, Duration, and Wrap-up code.

 

View sample report	Interaction Administrator Unique Report Identifier
Click the image below to display a sample report.	TRACKER_INTX_SEG_SUMMARY_ADMIN_NAME

 

 

 

Visual Elements

Report Element	Report Field or Value
Report Title	Tracker Interaction Segment Summary for Admin
Date Time:	STARTDATETIME
Initiator IC USER:	INITIATORICUSERID
Type	IntxType
Date/Time	INITIATORSTARTDATETIME or RESPONDENTSTARTDATETIME
DURATION	InitiatorDuration or RespondentDuration
Segment Type	SEGMENTTYPE
Initiator	INITIATORLASTNAME INITIATORFIRSTNAME
Initiator IAddress	INITIATORIADDRESS
RESPONDENT	RESPONDENTLASTNAME RESPONDENTFIRSTNAME
Respondent IAddress	RESPONDENTIADDRESS
Total Duration	{CALCULATED}
Total Interactions	{CALCULATED}
Average Duration	{CALCULATED}
Total Users	{CALCULATED}

 

Record Selection Criteria:

{Tracker.STARTDATETIME} in {?DateTime} and

{Tracker.INITIATORICUSERID} in {?ICUSER}

and

{Tracker.IntxType} in {?Type}

and

{Tracker.INTITIATORIADDRESS} in {?iAddress}

and

{Tracker.DURATION} in {?Duration} and

{Tracker.DIRECTION} in {?Direction}

and

{Tracker.WORKGROUP} in {?WorkGroup}

and

{Tracker.ACCOUNTCODE} in {?AccountCode}

and

(

{Tracker.INITIATORHOWENDED} in {?HowEnded} or

{Tracker.RESPONDENTHOWENDED}in {?HowEnded}

)

and

(

{Tracker.INITIATORCITY} in {?City} or

{Tracker.RESPONDENT} in {?City}

)

and

(

{Tracker.INITIATORSTATE} in {?State} or

{Tracker.RESPONDENTSTATE}in {?State}

)

and

(

{Tracker.INITIATORZIP} in {?Zip} or

{Tracker.RESPONDENTZIP}in {?Zip}

)

and

(

{Tracker.INITIATORCOUNTRY}in {?Country} or

{Tracker.RESPONDENTCOUNTRY}in {?Country}

)

and

(

{Tracker.INITIATORLASTNAME}in {?LastName} or

{Tracker.RESPONDENTLASTNAME} in {?LastName}

)

 and

(

{Tracker.INITIATORFIRSTNAME} in {?FirstName} or

{Tracker.RESPONDENTFIRSTNAME}in {?FirstName}

)

and

(

{Tracker.INITIATORLOCNAME}in {?Location} or

{Tracker.RESPONDENTLOCNAME}in {?Location}

)

and

(

{Tracker.INITIATORORGNAME} in {?Organization} or

{Tracker.RESPONDENTORGNAME}in {?Organization}

)

and

{Tracker.APPINCIDENTID} in {?IncidentID}

and

{Tracker.CONFERENCEID} in {?ConferenceID}

and

{Tracker.SEGMENTTYPE} in {?SegmentType}

and

{Tracker.INTERACTIONIDKEY} in {?InteractionID}

and

{Tracker.SITEID} in {?SiteID}

and

(

{Tracker.INITIATORSTATIONNAME} in {?StationID} or

{Tracker.RESPONDENTSTATIONNAME} in {?StationID}

)

and

(

{Tracker.INITIATORWRAPUPCODE} in {?WrapUpCode} or

{Tracker.RESPONDENTWRAPUPCODE}in {?WrapUpCode} )