Connecting to Session Manager

Interaction Voicemail Player must connect to Session Manager. This connection enables Interaction Voicemail Player to:

• Play voice mail messages to a remote phone number

• Play a voice mail message to a station

• Control a message waiting indicator light

• Check for updates of Interaction Voicemail Player

The connection can be authenticated using Windows authentication, explicit authentication, or receiving credentials from another Genesys application.

Related Topics

Logging on to Interaction Voicemail Player