- Contents
Interaction Web Portal Help
Access to Reports
A user must have the Reports feature to see the Historical Reports portlet in Interaction Web Portal.
The following table indicates which user roles are required to perform statistics-related tasks.
|
Task |
Master Admin |
Organization Admin |
Delegated Admin |
Enterprise |
Agent |
|
View reports.. |
X |
X |
X |
X |
|
|
Assign reports to organizations. |
X |
|
|
|
|
|
Configure an organization's report settings. |
X |
X |
X |
|
|