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Manage Organizations and Users

In Interaction Web Portal, settings are configured at the organization level to maintain separation and privacy between organizations. Each organization can have their own unique and secure portal views.

Users are maintained within organizations and can be agents, supervisors, or administrators. Each user must be assigned to at least one organization and given a role that determines the data they can access and the tasks they can perform within each organization.  

See Also

Add an Organization

Add a User

Access to Organizations

Post Announcements for an Organization