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Interaction Web Portal Help
Access to Organizations
The presence of the Portal Management portlet in Interaction Web Portal depends on a user's role and not an assigned feature. This portlet only appears if the user is an administrator.
The following tables indicate which user roles are required to perform organization-related tasks.
Create, Delete, and Save Basic Organization Information
Task |
Master Admin |
Organization Admin |
Delegated Admin |
Create and delete all organizations. |
X |
|
|
Delete an organization to which he/she is assigned. |
N/A |
X |
|
Save an organization. |
X |
X |
Organization Assignments
Task |
Master Admin |
Organization Admin |
Delegated Admin |
Assign a workgroup to an organization. |
X |
|
|
Assign a CIC server to an organization. |
X |
|
|
Assign Media Services path and URL. |
X |
|
|
Reporting Tasks
Task |
Master Admin |
Organization Admin |
Delegated Admin |
Assign reports to an organization. |
X |
|
|
Configure Report settings. |
X |
X |
|
User-Related Tasks
Task |
Master Admin |
Organization Admin |
Delegated Admin |
Create and delete users. |
X |
X |
|
Modify user information. |
X |
X |
X |
Add or delete user roles or features. |
X |
X1 |
X2 |
1 An Administrator cannot add or remove the user role or features for a Master Administrator.
2 A Delegated Administrator cannot add or remove the user role or features for a Master Administrator or Organization Administrator.
Other Configuration Tasks
Task |
Master Admin |
Organization Admin |
Delegated Admin |
Configure service-level settings. |
X |
X |
|
Create, delete, or save system announcements. |
X |
|
|
Create, delete, or save organization announcements. |
X |
X |
|
Modify security (password policy) settings. |
X |
X |
|
Create or delete a portal logo |
X |
X |
|
See Also