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Interaction Web Portal Help
Stream a Call Recording
Once you perform a recording query, you can listen to, or stream, any of the resulting recordings.
To stream a call recording:
Select a recording from the query results, and then click the Play recording button .
The recording viewer uses standard media player buttons:
Click this button... |
To... |
Play a recording, |
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Stop playing a recording. |
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Pause a recording. |
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Select the next recording in the search results. |
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Select the previous recording in the search results. |
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Adjust the volume. |
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Move to a different location in the recording. |